Data Protection

LAND collects the following data:

1. Data provided by users. This includes:

1.1 User profile information: We collect data when users create or update their LAND accounts. This may include name, email, phone number, login name and password, address, profile picture, payment or banking information (including related payment verification information), driver’s license and other government issued documents (which may include identification numbers as well as birth date, gender, and photo).

1.2 Background check information (drivers): This includes information submitted during the driver person application process, such as driver history or criminal record (where permitted by law), license status, known aliases, prior addresses, and right to work. This information may be collected by an authorized vendor on LAND’s behalf.

1.3 Identity verification photos: This includes photos of users (such as, selfies) and/or their government issued identifications (such as, driver’s license or passports). Such photos may be used to verify a user’s identity, such as through facial verification technologies. Please see the section titled “How we use personal data” for more information regarding how user photos are used for safety and security purposes, including identity verification.

1.4 Demographic data: We may collect demographic data about users, such as birth date/age, gender or occupation, when required for certain LAND services. We may also collect demographic data, such as age group and household composition, through user surveys, and use this information to offer LAND services that are likely to be of interest to you.

1.5 User content: We collect the data submitted by users when they contact LAND customer support. This may include photographs, audio or video recordings submitted by users in connection with a customer support request. This also includes metadata relating to the method you use to communicate with LAND. The contents of photos and recordings submitted by users are subject to LAND’s Community Guidelines.