Our cancellation policy is designed to accommodate the specific characteristics of each service and the discretion of individual service providers. We understand that circumstances can vary, and we aim to provide flexibility to our valued customers.

In general, cancellations are permitted up to 24 hours prior to the scheduled booking date. We encourage you to plan your reservations carefully to avoid any inconvenience.

However, it’s essential to be aware that cancellations made on the same day as the reservation will result in the forfeiture of the deposit paid during the booking process. Additionally, in certain cases where last-minute cancellations disrupt the scheduling of service providers or incur expenses, additional charges may be applied.

We appreciate your understanding of the importance of maintaining a balanced and fair cancellation policy that considers both the needs of our customers and the commitments of our service providers. If you have any questions or require further clarification regarding our cancellation policy for a specific service, please do not hesitate to reach out to our customer support team. They are here to assist you and provide guidance on the best course of action.